• Learn the basics of Business Continuity fast;
• Get recovery strategies in place;
• Prepare solid plans that people find easy to use and maintain;
• Test their continuity plans and the people, suppliers and technology that they depend on;
• Be compliant with the demands of internal auditors, external regulators and business partners that expect them to have solid Business Continuity that they can demonstrate;
If you need to do any of these things read on, this book is for you!
The book is structured so that you can either dip in as you need to or read it section by section. The section are organised as you should approach Business Continuity.
There are also appendices that include useful things like checklists, templates and processes that you can use to get your own Business Continuity up and running.
These can also be downloaded from the web site.
The following gives a brief description of each chapter:
Chapter 2. Business Continuity Management (BCM)
Explains a Business Continuity life cycle, introduces the various Business Continuity roles and outlines some key concepts that underpin Business Continuity.
Chapter 3. Kick start your Business Continuity
This chapter is for people that currently have little or no Business Continuity in place. Its purpose is to help these people to get the basics in place very quickly; so that they’ll have a much better chance of surviving if disaster strikes tomorrow.
Chapter 4. Getting started – First things first
In Business Continuity, like every discipline we start by establishing the requirements. In particular, we normally start by establishing what is critical in your business, so that you can be sure to recover the business if disaster strikes. This process is called Business Impact Analysis (BIA) and is the focus of “Getting Started”.
Chapter 5. Preparing the plan
The Business Continuity Plan describes what you’ll need to do in a disaster to keep your business running or if it’s stopped, what you’ll need to do to get it back up and running. It sets out the structure of a Business Continuity Plan and gives you the help you’ll need to get yours correctly populated.
Chapter 6. IT Disaster Recovery
IT Disaster Recovery or DR for short; is how you protect and recover your critical IT services. This chapter explains the basic concepts of DR and tells you what you’ll need to do to get it up and running in your organisation and how to know if the DR you currently have is any good?.
Chapter 7. Business Recovery
Business Recovery explains how to keep your critical business processes running during and after a disaster. This chapter explains the key aspects of business recovery and how you can get them in place as quickly as possible.
Chapter 8. Testing
Once you have your plans and solutions, you have to make sure that they work. Testing is the principle way of providing assurance about your Business Continuity and DR. This chapter explains testing and describes how to go about it:
Chapter 9. Maintenance
Maintaining your plans, solutions and skills is essential if your Business Continuity and DR is going to work on the day you need it. This chapter covers exactly what things you’ll need to maintain and the best way to go about maintaining them.
Chapter 10. Education and Awareness
Having people that understand their responsibilities and are ready to perform in stressful situations is key to an organisations survival if disaster strikes. This chapter set out how you go about understanding your organisations educational needs. It also explains how to deliver a programme that informs every one of their responsibilities and prepares all key staff to act appropriately in potential disaster scenarios.
Chapter 11. Managing a Disaster
The other decisive factors in business survival are: 1. how you respond to the incidents; 2. how you make decisions; 3. how you communicate information; and 4. how you monitor that your actions are working.
This chapter explains command and control in a disaster situation and helps you to set up a Crisis Management team that will get you out of the tightest squeeze
Chapter 12. Return to Normal Operations
Getting your business back to normal operations can be a challenge. This chapter sets out what you need to do in order that you can revert from a “disaster mode” of operation to “normal operations”, and how to do it while minimising the risks of something else going wrong.
Chapter 13. Governance and Reporting
Making sure that everything is under control is an essential business practice and something that every manager is keen to demonstrate. This chapter sets out policy, process and the key reports you’ll need for appropriate governance of Business Continuity. It also sets out how you can have all these elements of governance without creating a cottage industry.
Chapter 14. Selecting and Managing Continuity Suppliers
If you work with suppliers who help you to deliver Business Continuity and DR, this chapter explains how to select the right partner and make sure that they deliver what’s been agreed.
Chapter 15. Managing Supply Chain Continuity
With many businesses depending on third parties to provide critical services, products or resources it’s essential to make sure that suppliers have adequate contingency arrangements. You need to insure that they can continue to deliver your critical services if they experienced an interruption.
If they can’t provide this assurance, you need to ensure that alternative suppliers are available in time to prevent a supplier interruption becoming a disaster for you. This chapter explores this issue and sets out some simple actions that will expose the risks and make sure that you get them covered.
The book is available:
Jamie Watters (firstname.lastname@example.org)